Privacy Policy

Welcome to TA39’s Privacy Policy. This policy applies to the website, mobile application, and related products and services (collectively, the “Services”) provided by Theta Servv, Inc., a company registered in Delaware.

Please read this Privacy Policy carefully before using any of the Services. By using our Services, you agree to the collection, use, and sharing of your information as described in this policy.

If you have any questions about our privacy practices, please refer to the “Contact Details” section at the end of this policy.

Information We Collect

We collect the minimum amount of personal data necessary to provide the Services. This may include: 

  • Contact details such as name, email address, postal address, phone number.
  • Username, password, security questions and answers.
  • Location information if required for service functionality.
  • Usage data to improve our products e.g. browser type, operating system.
  • Information from third-party services if you link or integrate them with our Services.

We collect information you voluntarily provide, information needed to create your account, deliver products and services, enhance user experience, and information relating to use of the Services. We do not collect any sensitive personal data such as social security numbers, genetic or biometric data, health information, or religious beliefs without your explicit consent.

Our website uses tracking technologies like cookies to provide and enhance our Services. You can disable cookies at any time through your browser settings.

Use of Information

We only process your personal data for specific, explicit, and legitimate purposes outlined in this policy. We do not process your data for any incompatible or unauthorized purposes. The main purposes for data collection, storage, and processing include:

  • Providing, maintaining, securing, and improving the Services.
  • Enforcing our Terms of Service.
  • Complying with legal and regulatory requirements.
  • Responding to lawful requests from public authorities.
  • Sending service-related communications, including announcements, updates, security alerts.
  • Allowing you to participate in interactive features when you choose to do so.
  • Providing customer support.

We engage service providers to help us meet the above purposes. They only receive the minimum amount of personal data required to fulfill their obligations. Service providers are prohibited from using personal data for any other purpose and strictly bound by confidentiality agreements.

Sharing and Disclosure of Information

We are committed to protecting your privacy and handling your data with utmost care. Our policy on sharing and disclosure of information is designed to comply with the strictest requirements of various third-party services and APIs we may use. We do not share or disclose any personal data with third parties without your explicit consent, except in the following limited circumstances:

1. Service Providers: We may share data with our service providers under strict confidentiality agreements, solely as necessary to provide and improve our Services. These providers only receive the minimum data required on a temporary basis and are prohibited from using it for any other purpose.

2. Third-Party API Services: For users accessing our Services through third-party APIs (such as Google, Facebook, Twitter, etc.), we handle your data in strict compliance with each service’s specific user data policies. We do not transfer or share data obtained through these APIs with any third parties, including our parent, subsidiary, or affiliate companies, except as strictly necessary to provide or improve the core functionality of our application as permitted by the respective API’s terms of service.

3. Legal Compliance: We may share data to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, but only to the extent legally required and in accordance with the policies of any relevant third-party services.

4. Protection of Rights: We may share data when it is necessary to protect the rights, property, or safety of our users, our company, or third parties, but only to the extent permitted by applicable law and in a manner consistent with this privacy policy and the policies of any relevant third-party services.

5. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, we may transfer your information as part of that transaction. We will notify you of any such change in ownership or control of your personal information and ensure that the recipient of the data commits to a privacy policy that is at least as protective as ours.

For all data sharing scenarios:

  • We only share the minimum amount of data necessary for the specified purpose.
  • We require all recipients of data to protect it in accordance with this privacy policy, applicable data protection laws, and the policies of relevant third-party services.
  • We do not sell your personal data to third parties.
  • Any sharing of data obtained through third-party APIs will be in strict compliance with the respective API’s terms of service and data policies.

We regularly review and update our data sharing practices to ensure compliance with evolving privacy laws and the policies of third-party services we use. If a particular third-party service imposes stricter requirements than those outlined here, we will adhere to those stricter requirements for data obtained through that service.

If you have any questions or concerns about how we share your data, or if you wish to exercise any rights you may have under applicable privacy laws, please contact our Privacy Officer at legal@ta-39.com.

Retention of Personal Data

We are committed to retaining your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider:

  1. The amount, nature, and sensitivity of the personal data
  2. The potential risk of harm from unauthorized use or disclosure of your personal data
  3. The purposes for which we process your personal data and whether we can achieve those purposes through other means
  4. The applicable legal requirements

For personal data obtained through third-party API services (such as Google, Facebook, Twitter, etc.), we adhere to the specific retention policies and requirements set by each service provider.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

We have implemented robust data protection measures to safeguard your personal data throughout its lifecycle with us. These measures include:

  • Administrative, physical, and technical safeguards to secure data from unauthorized access, disclosure, and misuse
  • Access controls, encryption, and pseudonymization techniques
  • Regular staff training on data protection
  • Periodic risk assessments and security audits
  • Secure data disposal methods when retention is no longer necessary

While we strive to protect your personal data using industry-standard practices, no method of transmitting or storing data is ever fully secure. If you become aware of a potential security breach, please contact us immediately at legal@ta-39.com.

You have the right to request deletion of your personal data. For more information on how to exercise this right, please refer to the “Your Privacy Rights” section of this policy.

Your Privacy Rights

At any time, you have the right to:

  • Access your personal data and receive copies.
  • Correct or update inaccurate/incomplete personal data.
  • Restrict or object to processing of your personal data.
  • Request anonymization or deletion of personal data.
  • Receive an electronic copy of personal data provided by you for portability.
  • Opt-out of any consent-based processing of personal data.

To exercise any of the above rights, please contact our Privacy Officer at the details below. We will respond to your request within 30 days.

Changes to this Privacy Policy

We may make changes to this policy from time-to-time, when we do we will notify you via email or our Services. Continued use of our Services after any changes constitutes your consent to the changes. You can see when this Privacy Policy was last updated by checking the date at the top of this page. We encourage you periodically review this policy for the latest information on our privacy practices.

Contact Details

If you have any questions about our Terms of Service or Privacy Policy, please contact:
Email: legal@ta-39.com

LAST UPDATED AT: September 19, 2024